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Privacy Policy

A legal disclaimer

Optimized Nutrition Chefs ("Optimized Nutrition Chefs," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, contact us, request our services, or otherwise interact with Optimized Nutrition Chefs.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

Privacy Policy - the basics

1. ABOUT OPTIMIZED NUTRITION CHEFS

Optimized Nutrition Chefs provides premium private chef placement, private chef services, performance nutrition, culinary consulting and health optimization services for professional athletes, executives, entertainers, families, high-net-worth individuals and other private clients.

Company: Optimized Nutrition Chefs
Website: www.on-chefs.com
Email: info@on-chefs.com
Phone: +971 0502800164
Business Address: Etihad Airways Centre 5th Floor, Abu Dhabi, UAE
 

2. INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us when you:

  • Submit a contact or inquiry form

  • Request a private chef

  • Request chef placement services

  • Schedule a consultation

  • Communicate with us by email, phone, text or other methods

  • Become a client

  • Apply for chef placement or employment

  • Subscribe to communications

  • Purchase our services

This information may include:

Contact Information

  • Name

  • Email address

  • Telephone number

  • Mailing address

  • City and state

  • Preferred method of communication

Client & Service Information

  • Culinary preferences

  • Food preferences

  • Dietary restrictions

  • Allergies or food sensitivities

  • Lifestyle preferences

  • Scheduling requirements

  • Location requirements

  • Travel requirements

  • Household requirements

  • Service preferences

  • Other information necessary to provide requested services

Professional Information

Where relevant, we may collect:

  • Occupation

  • Athletic discipline

  • Team or organization

  • Professional experience

  • Agent or manager contact information

  • Assistant or representative contact information
     

3. HEALTH, NUTRITION & PERFORMANCE INFORMATION

Certain Optimized Nutrition Chefs services may involve information relating to nutrition, fitness, performance or health.

Depending on the services you request, you may voluntarily provide information such as:

  • Dietary history

  • Nutritional intake

  • Body composition information

  • Training information

  • Exercise information

  • Sleep and recovery information

  • Digestive information

  • Food allergies or sensitivities

  • Supplementation information

  • Bloodwork or laboratory results

  • Biomarker information

  • Hormonal information

  • Other health or performance information

You are not required to provide health information simply to browse our website or contact us about our general services.

We collect health or performance information only when reasonably necessary for a requested service or when voluntarily provided by you.

We use this information only for legitimate business and service purposes, including providing requested nutrition, culinary or health-optimization services.
 

4. HOW WE USE YOUR INFORMATION

We may use information we collect to:

  • Respond to inquiries

  • Schedule consultations

  • Provide private chef services

  • Provide chef placement services

  • Match clients with appropriate chefs

  • Evaluate chef candidates

  • Coordinate chef interviews

  • Develop personalized nutrition strategies

  • Coordinate culinary services

  • Accommodate dietary requirements

  • Coordinate travel or temporary chef services

  • Communicate with authorized agents, managers, assistants or representatives

  • Provide customer service

  • Process payments

  • Manage contracts

  • Maintain business records

  • Improve our website and services

  • Send requested information

  • Send marketing communications where permitted

  • Protect our website and business

  • Prevent fraud or unauthorized activity

  • Comply with legal obligations

  • Enforce our agreements

We do not use private health or biomarker information for unrelated marketing purposes.
 

5. PRIVATE CHEF PLACEMENT

When you request private chef placement services, we may collect information necessary to identify and evaluate appropriate chefs.

This may include:

  • Culinary preferences

  • Dietary requirements

  • Location

  • Schedule

  • Household requirements

  • Travel requirements

  • Professional requirements

  • Compensation expectations

  • Chef experience requirements

  • Confidentiality requirements

We may provide relevant information to prospective chefs when reasonably necessary to evaluate whether they are suitable for the requested position.

We make reasonable efforts to limit disclosure of confidential client information during the placement process.
 

6. INFORMATION ABOUT CHEFS

If you apply to work with Optimized Nutrition Chefs or seek placement through our company, we may collect:

  • Name

  • Contact information

  • Resume/CV

  • Employment history

  • Culinary qualifications

  • Certifications

  • References

  • Professional experience

  • Culinary specialties

  • Availability

  • Location

  • Travel availability

  • Compensation expectations

  • Interview information

We use this information to evaluate candidates, facilitate chef placement and manage professional relationships.
 

7. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain information may automatically be collected.

This may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate geographic location

  • Pages viewed

  • Website interactions

  • Time spent on the website

  • Referring website

  • Date and time of visits

  • Cookies and similar technologies

This information may be used for website functionality, security, analytics and improving our website.
 

8. COOKIES AND ANALYTICS

Our website may use cookies, pixels, analytics technologies and similar tools.

These technologies may help us:

  • Operate the website

  • Remember preferences

  • Understand website traffic

  • Improve website functionality

  • Analyze marketing performance

  • Understand how visitors interact with our services

Depending on our website configuration, we may use third-party services such as:

  • Wix

  • Google Analytics

  • Google

  • Meta/Facebook

  • Instagram

  • CRM platforms

  • Scheduling platforms

  • Advertising platforms

Our actual use of these technologies may change over time.

You may be able to control cookies through your browser settings or through cookie-management tools available on our website.
 

9. THIRD-PARTY SERVICE PROVIDERS

We may use third-party companies to help operate our business and provide services.

These may include companies providing:

  • Website hosting

  • Website management

  • CRM services

  • Email services

  • Scheduling

  • Payment processing

  • Electronic signatures

  • Cloud storage

  • Analytics

  • Marketing

  • Customer communications

  • Laboratory or testing services

These providers may have access to personal information only as reasonably necessary to provide their services or fulfill a requested business function.
 

10. PAYMENT INFORMATION

When you purchase services from Optimized Nutrition Chefs, payments may be processed through third-party payment processors.

Depending on the payment method we offer, these may include services such as:

 Stripe, PayPal, Bank Wire

Payment providers may collect and process payment information according to their own privacy policies and terms.

We generally do not store complete credit or debit card information on our own systems.
 

11. WHEN WE SHARE INFORMATION

We do not sell your personal information as a business practice.

We may share personal information when reasonably necessary to:

  • Provide requested services

  • Place a private chef

  • Coordinate with an authorized representative

  • Coordinate requested laboratory or testing services

  • Process payments

  • Operate our website

  • Provide customer support

  • Maintain business records

  • Prevent fraud

  • Protect our rights or property

  • Comply with legal obligations

  • Respond to valid legal requests

  • Complete a merger, acquisition or sale of business assets

  • Carry out another purpose authorized by you
     

12. CONFIDENTIALITY OF ATHLETES & HIGH-PROFILE CLIENTS

We understand that many of our clients may have heightened privacy and confidentiality requirements.

We make reasonable efforts to protect confidential information relating to athletes, executives, entertainers, families and other high-profile clients.

Unless authorized by the client or otherwise permitted by law, we do not intentionally publish private:

  • Residential addresses

  • Travel itineraries

  • Schedules

  • Health information

  • Dietary information

  • Personal contact information

  • Other confidential client information

Additional confidentiality or non-disclosure agreements may be used where appropriate.
 

13. CLIENT TESTIMONIALS & MARKETING

We may request permission to use client:

  • Names

  • Photographs

  • Videos

  • Testimonials

  • Professional achievements

  • Team affiliations

  • Other information for marketing purposes

We will obtain appropriate authorization before using non-public client information for marketing.

Being a client of Optimized Nutrition Chefs does not automatically give us permission to publicly identify you as a client.
 

14. DATA SECURITY

We use reasonable administrative, technical and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

For this reason, we recommend that you do not submit highly sensitive information through ordinary email or unsecured website forms unless specifically requested.
 

15. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

  • Provide services

  • Maintain client relationships

  • Maintain business records

  • Process payments

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

  • Protect our legitimate business interests

When information is no longer reasonably necessary, we may delete, destroy or anonymize it, subject to applicable legal requirements.
 

16. YOUR PRIVACY RIGHTS

Depending on your state of residence and applicable law, you may have rights concerning your personal information.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Request information about how your information is used

  • Opt out of certain marketing communications

  • Withdraw consent where applicable

  • Opt out of certain targeted advertising or sharing activities where applicable

Your specific rights depend on the laws that apply to you.
 

17. CALIFORNIA PRIVACY RIGHTS

If you are a California resident and the California Consumer Privacy Act ("CCPA"), as amended, applies to our business, you may have additional privacy rights.

Depending on the circumstances, California residents may have rights to:

  • Know what personal information is collected

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Opt out of the sale or sharing of personal information

  • Limit certain uses of sensitive personal information

  • Receive equal treatment for exercising applicable privacy rights

We do not sell personal information in the traditional sense.

However, certain analytics, advertising or social-media technologies may constitute "sharing" under California law depending on how they are configured.

To submit a California privacy request, contact:

Email: info@on-chefs.com

We may take reasonable steps to verify your identity before completing a privacy request.
 

18. MARKETING COMMUNICATIONS

We may send you information about:

  • Optimized Nutrition Chefs

  • Private chef services

  • Chef placement

  • Performance nutrition

  • Health optimization services

  • Educational content

  • Company updates

  • Promotional offers

Where required, we will obtain appropriate consent.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the communication or contacting us directly.

You may continue to receive transactional or service-related communications after unsubscribing from marketing communications.
 

19. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, including social media platforms and other services.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of those websites before providing personal information.
 

20. SOCIAL MEDIA

Optimized Nutrition Chefs may maintain accounts or pages on platforms such as Instagram and Facebook.

If you interact with us through these platforms, information may also be processed by the applicable social-media company according to its own privacy policy.

Your interactions may be visible to other users depending on your account and privacy settings.
 

21. CHILDREN'S PRIVACY

Our website and services are primarily intended for adults.

We do not knowingly collect personal information from children under 13 through our website.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can investigate and take appropriate action.

22. DO NOT TRACK

Some browsers provide "Do Not Track" signals.

There is currently no universally accepted technical standard requiring websites to respond to these signals in every circumstance.

Where required by applicable law, we will honor legally recognized privacy preference signals.

23. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect:

  • Changes to our business

  • Changes to our services

  • Changes in technology

  • Changes in applicable law

  • Changes in our data practices

When we update the policy, we will update the "Last Updated" date at the top of this page.

24. CONTACT US

If you have questions about this Privacy Policy or want to exercise an applicable privacy right, contact us:

Optimized Nutrition Chefs

Privacy Contact: Tylor Whelan
Email: info@on-chefs.com
Phone: +971 0502800164

Website: www.on-chefs.com
Business Address: Etihad Airways Centre 5th Floor, Abu Dhabi, UAE

We may request information necessary to verify your identity before processing certain privacy requests.

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